Privacy Policy

1. Who we are

This Privacy Policy explains how GovCon Exceller Academy, a program of Emanite Enterprise Solutions ("we," "us" or "our"), collects, uses and protects your information when you visit govconexcelleracademy.com, submit a form or purchase our products. By using our website, you agree to the practices described here.

2. Information we collect

Information you give us:

• Name, email address and phone number
• Billing ZIP code and payment details at checkout
• Business information you choose to share, such as company name or industry
• Messages you send us by email, text, phone or form

Information collected automatically:

• Device and browser type, IP address and general location
• Pages visited, links clicked and time on site
• Whether you open or click our emails

We do not collect or store your full payment card number. Payments are processed securely by our third-party payment processor.

3. How we use your information

• Process your purchase and deliver your products
• Send receipts, download links and account or support messages
• Send educational content, updates and offers you can opt out of anytime
• Respond to your questions and provide customer support
• Improve our website, products and marketing
• Prevent fraud and comply with legal obligations

4. Text messages and phone calls

5. How we share information

We do not sell your personal information. We share it only with trusted service providers who help us run our business, and only as needed to provide their services, such as:

• Our website, CRM and email or text messaging platform
• Our payment processor
• Scheduling, analytics and file delivery tools

We may also disclose information when required by law, to protect our rights or safety, or as part of a business transfer such as a merger or sale.

6. Cookies and tracking

Our website uses cookies and similar technologies to keep the site working, remember your preferences, measure performance and understand which content and ads are effective. You can block or delete cookies in your browser settings, though some features may not work properly without them.

7. Your choices

• Email: click "unsubscribe" in any email.
• Text messages: reply STOP to any message.
• Access, correction or deletion: email us to request a copy of your information, ask us to correct it or ask us to delete it. We will respond as required by applicable law. We may keep certain records, such as purchase records, when needed for legal, tax or fraud-prevention purposes.

Depending on where you live, you may have additional privacy rights under state law. Contact us to make a request.

8. How we protect your information

We use reasonable administrative, technical and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. How long we keep information

We keep your information as long as needed to provide our products and services, maintain business and tax records, resolve disputes and meet legal requirements. When it is no longer needed, we delete it or make it anonymous.

10. Children's privacy

Our website and products are intended for adults and businesses. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.

11. Third-party links

Our website and materials may link to other sites, including government websites. Their privacy practices are their own, and we encourage you to review their policies.

12. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a new effective date.

13. Contact us

GovCon Exceller Academy
Email: [email protected]
Phone: (410) 824-5204