GOVCON EXCELLER ACADEMY™

Privacy Policy

Effective date: November 7, 2026

1. Introduction

Emanite Enterprise Solutions, LLC, doing business as GovCon Exceller Academy™ ("Company," "we," "us" or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use and protect it, and your choices. It applies to govconexcelleracademy.com, emaniteenterprisesolutions.com, our member portal, checkout pages, communities and related services (the "Services"). By using the Services, you agree to this policy and to our Terms and Conditions.

2. Information We Collect

Information you provide:

  • Contact details, such as your name, email address, phone number, business name and ZIP code
  • Account and course activity, such as lessons completed and certificates earned
  • Purchase information, such as products bought and order history. Payment card details are collected and stored by our payment processor, not by us.
  • Content you send us, such as capability statements submitted for review, form responses, messages and community posts

Information collected automatically:

  • Device and browser information, IP address, pages viewed and referring sites
  • Cookies, pixels and similar technologies used for site function, analytics, email tracking and advertising

3. How We Use Information

  • Provide course access, products, reviews, sessions and certificates
  • Process payments and send receipts and delivery emails
  • Respond to support requests and communicate about your account
  • Send updates, educational content and offers, which you can opt out of at any time
  • Improve our content, products and website
  • Prevent fraud, enforce our Terms and comply with legal obligations

4. AI Tools and Prompt Kits

Some of our products are prompt kits that you use in third-party AI tools such as ChatGPT, Claude, Gemini or Copilot. When you use those tools, what you enter goes directly to that provider under your own account and their privacy policy. We do not receive or see what you enter into third-party AI tools. Do not enter passwords, bank details, tax ID numbers or Social Security numbers into any AI tool.

If we offer a review or service where you submit a document to us directly, we use it only to deliver that service to you. We do not use your documents to train AI models and do not publish them.

5. How We Share Information

We do not sell your personal information. We share it only:

  • With service providers that help us operate, such as our website and course platform (HighLevel), payment processors (Stripe), email and SMS providers, video hosting and Google Workspace, who may use it only to provide services to us
  • When required by law, subpoena or legal process
  • To protect the rights, safety and property of the Company, our customers or others
  • In connection with a merger, sale or transfer of our business, with notice to you
  • With your consent

6. Cookies and Your Choices

You can set your browser to refuse cookies or alert you when cookies are sent. Some parts of the Services may not work properly without them. You can opt out of marketing emails using the unsubscribe link in any email, and out of text messages by replying STOP.

7. Data Security

We use reasonable administrative, technical and physical safeguards, including secure, encrypted payment processing. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Data Retention

We keep personal information for as long as your account is active, as needed to provide the Services, and as required for legal, tax and accounting purposes. We then delete or de-identify it.

9. Your Rights

You may request to access, correct or delete your personal information, or to stop receiving marketing communications, by contacting us at [email protected] with the subject line "Privacy Request." Depending on where you live, you may have additional rights under laws such as the California Consumer Privacy Act (CCPA) or the EU General Data Protection Regulation (GDPR). We will respond within the time required by law and will not discriminate against you for exercising your rights.

10. Community and Public Posts

Anything you post in a public or member community can be seen by others. Do not share sensitive personal, business or government information in those spaces.

11. Third-Party Sites

Our Services link to third-party websites and tools, such as SAM.gov, USASpending.gov, Google and AI providers. We are not responsible for their privacy practices; please review their policies.

12. Children's Privacy

Our Services are intended for adults 18 and older. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates take effect when posted, and the effective date above will change.

14. Contact Us

Emanite Enterprise Solutions, LLC dba GovCon Exceller Academy™
College Park, Maryland
Email: [email protected]
Phone: (410) 824-5204
Website: govconexcelleracademy.com
Subject line for privacy questions: "Privacy Policy"